Return and Refund Policy

Return Policy

Each of our products is made to orderwith meticulous attention to detail. Due to the customised nature of our products, please note that all items are for final sale and not eligible for returns or exchanges, except in the case of damaged fabric or goods.

To be eligible for a return, please notify us within 2 days of receiving the damaged item(s).

To initiate a return, contact our customer support team at [customer support email/phone number] and provide the order number, description and image(s) of the damaged fabric/goods. All tags, labels, and accessories with the item(s) must be included.

We reserve the right to reject returns if the item(s) appear to have been used, altered, or damaged by the customer.

For all customer service enquiries, please email us at xxx

Refund Policy

Each of our products is made to orderwith meticulous attention to detail. Due to the customised nature of our products, please note that all items are for final sale and not eligible for returns or exchanges, except in the case of damaged fabric or goods.

To be eligible for a return, please notify us within 2 days of receiving the damaged item(s).

To initiate a return, contact our customer support team at [customer support email/phone number] and provide the order number, description and image(s) of the damaged fabric/goods. All tags, labels, and accessories with the item(s) must be included.

We reserve the right to reject returns if the item(s) appear to have been used, altered, or damaged by the customer.

For all customer service enquiries, please email us at xxx